Simply search for a region or experience on our app or website, choose a guide you like, and make a reservation. Once your booking is complete, you'll receive information about the meeting location and contact details for your tour day.

Our registered guides are primarily locals who live in the area. We conduct identity verification and screening to ensure a safe experience for everyone. While they may not be professional tour guides, their local knowledge allows for a truly authentic cultural experience.

The languages a guide can speak vary by individual. Please check the "Languages Supported" section on the guide’s profile page before you make a reservation.

The fees are set by the individual guides and vary depending on the experience and its duration. You can check the exact amount on the reservation page before you book. There are no additional hidden charges.

We accept credit cards and all major online payment services. Direct cash payments to the guide are not supported.

You can cancel your reservation up to [Number] days before the experience begins. A cancellation fee may apply if you cancel after this period. Please check the cancellation policy on the reservation page for full details.

Guides typically designate a convenient meeting place, such as the nearest station to a tourist attraction or your accommodation. You will be provided with the specific details after your reservation is confirmed.

All registered guides have undergone identity verification. Our platform also has a system for both users and guides to rate each other, and our support team will address any inappropriate behavior.

Yes. Our service is not limited to major cities like Tokyo or Kyoto; it's also available in rural areas if there are guides registered there. This allows you to enjoy unique cultural experiences only found outside the big cities.

Yes. The number of people a guide can accommodate varies. Some guides can handle small groups of 2-3 people, while others can accommodate larger corporate groups. Please check the profile page for group size information when you book.